KazPost

Kazakhstan News
Friday, Sep 29, 2023

Barclays to close branch that has just one customer who refuses to go online

Barclays to close branch that has just one customer who refuses to go online

Barclays is closing one of its banks after realising it’s used by only one customer, and they refuse to go online.

Peter Wisby, 84, has never used the internet and doesn’t have a smartphone, so completely relies on the Tower Bridge Road branch in Bermondsey, south London, to do his banking.

Mr Wisby, who lost a leg in a motorbike accident in 2003, now has to make a two-mile trip to his next nearest bank.

A Barclays worker normally does all the work for him and his wife Eileen, 81, and he claims the bank is lying when it says they’re the only regular customer.

He said: ‘They just tell a pack of lies. They say people aren’t using the banks but it’s because they are putting obstacles in the way all the time.

‘Over the last year they deliberately shut the tills down, and then reluctantly they will open the till when I kick up a fuss.

‘You get a lot of people and they just have a natural aptitude with a keyboard and I’ve never tried online banking, I refuse to do it.’

The couple already had to bank further away from home when the Southwark Park Road Barclays closed a few years ago.

They will also not take money out from a hole in the wall ‘because they are too dangerous’.

The most up-to-date piece of technology they have is Eileen’s mobile phone, which she can ‘just about send a text on’.

She explained it would be really difficult for either of them to get to the next two closest branches.

‘They said in the letter it was Borough High Street or Fenchurch Street, there’s no way we can get to either one every week,’ she said.

The Bermondsey bank closed as there was only one regular customer

‘They’re trying to force this banking online on us, I’ve got a mobile that my grandkids bought me, and I can use it to text.

‘They said they’d show me how to bank online on it, I said “no way”.’

They were also recently scammed by someone using their account to buy hundreds of pounds worth of goods online from Just Eat and Debenhams.

Mr Wisby said: ‘The other week we were looking at the bank statement and it had £150 Just Eat and £150 Debenhams, both online, and we don’t use online.

‘The more you use the system the banks are forcing on us the more it’s easy for people to do fraud.’

A Barclays spokesperson said: ‘We do have more than one customer who uses the branch to undertake their banking.

‘However, we have identified that only one customer uses this branch regularly as the only way in which they interact with us. i.e. they do not bank by telephone, online or by mobile or use any other branches.

‘Our customers’ behaviour has changed significantly in recent years, with the majority now choosing online banking.’

Newsletter

Related Articles

KazPost
Close
0:00
0:00
Paper straws found to contain long-lasting and potentially toxic chemicals - study
FTX's Bankman-Fried headed for jail after judge revokes bail
Blackrock gets half a trillion dollar deal to rebuild Ukraine
America's First New Nuclear Reactor in Nearly Seven Years Begins Operations
Southeast Asia moves closer to economic unity with new regional payments system
Today Hunter Biden’s best friend and business associate, Devon Archer, testified that Joe Biden met in Georgetown with Russian Moscow Mayor's Wife Yelena Baturina who later paid Hunter Biden $3.5 million in so called “consulting fees”
Singapore Carries Out First Execution of a Woman in Two Decades Amid Capital Punishment Debate
Google testing journalism AI. We are doing it already 2 years, and without Google biased propoganda and manipulated censorship
Unlike illegal imigrants coming by boats - US Citizens Will Need Visa To Travel To Europe in 2024
Musk announces Twitter name and logo change to X.com
The future of sports
Unveiling the Black Hole: The Mysterious Fate of EU's Aid to Ukraine
Farewell to a Music Titan: Tony Bennett, Renowned Jazz and Pop Vocalist, Passes Away at 96
Alarming Behavior Among Florida's Sharks Raises Concerns Over Possible Cocaine Exposure
Transgender Exclusion in Miss Italy Stirs Controversy Amidst Changing Global Beauty Pageant Landscape
TikTok Takes On Spotify And Apple, Launches Own Music Service
Global Trend: Using Anti-Fake News Laws as Censorship Tools - A Deep Dive into Tunisia's Scenario
Arresting Putin During South African Visit Would Equate to War Declaration, Asserts President Ramaphosa
Hacktivist Collective Anonymous Launches 'Project Disclosure' to Unearth Information on UFOs and ETIs
Typo sends millions of US military emails to Russian ally Mali
Server Arrested For Theft After Refusing To Pay A Table's $100 Restaurant Bill When They Dined & Dashed
The Changing Face of Europe: How Mass Migration is Reshaping the Political Landscape
China Urges EU to Clarify Strategic Partnership Amid Trade Tensions
Europe is boiling: Extreme Weather Conditions Prevail Across the Continent
The Last Pour: Anchor Brewing, America's Pioneer Craft Brewer, Closes After 127 Years
Democracy not: EU's Digital Commissioner Considers Shutting Down Social Media Platforms Amid Social Unrest
Sarah Silverman and Renowned Authors Lodge Copyright Infringement Case Against OpenAI and Meta
Why Do Tech Executives Support Kennedy Jr.?
The New York Times Announces Closure of its Sports Section in Favor of The Athletic
BBC Anchor Huw Edwards Hospitalized Amid Child Sex Abuse Allegations, Family Confirms
Florida Attorney General requests Meta CEO's testimony on company's platforms' alleged facilitation of illicit activities
The Distorted Mirror of actual approval ratings: Examining the True Threat to Democracy Beyond the Persona of Putin
40,000 child slaves in Congo are forced to work in cobalt mines so we can drive electric cars.
Historic Moment: Edgars Rinkevics, EU's First Openly Gay Head of State, Takes Office as Latvia's President
An Ominous Shift in Warfare: Western Powers Risk War Crimes and Violate International Norms with Cluster Bomb Supply to Ukraine
Bye bye democracy, human rights, freedom: French Cops Can Now Secretly Activate Phone Cameras, Microphones And GPS To Spy On Citizens
The Poor Man With Money, Mark Zuckerberg, Unveils Twitter Replica with Heavy-Handed Censorship: A New Low in Innovation?
The Double-Edged Sword of AI: AI is linked to layoffs in industry that created it
US Sanctions on China's Chip Industry Backfire, Prompting Self-Inflicted Blowback
Meta Copy Twitter with New App, Threads
The New French Revolution
BlackRock Bitcoin ETF Application Refiled, Naming Coinbase as ‘Surveillance-Sharing’ Partner
Corruption in the European Parliament - Business as usual
UK Crypto and Stablecoin Regulations Become Law as Royal Assent is Granted
Paris Suburb Grapples with Violence as Curfew Imposed: Saint-Denis Residents Express Dismay and Anger
A Delaware city wants to let businesses vote in its elections
Alef Aeronautics Achieves Historic Milestone with Flight Certification for World's First Flying Car
Google Blocked Access to Canadian News in Response to New Legislation
French Politicians Advocate for Pan-European Regulation on Social Media Influencers
Melinda French Gates Advocates for Increased Female Representation in AI to Prevent Bias
×